Good to know
Frequently Asked
How do I find my size?
Each product page includes a size chart with detailed measurements. If you're between sizes, we typically recommend sizing up for a relaxed fit.
What is your shipping policy?
Free standard shipping on orders over $75. Standard delivery takes 5-7 business days. Orders are processed within 1-2 business days. Full shipping details.
Can I return or exchange my order?
Yes. We accept returns and exchanges within 30 days of delivery, as long as items are unworn, unwashed, and have tags attached. Full returns policy.
How do I track my order?
Your shipping confirmation email includes a tracking link. If you can't find it, check your spam folder or email us at hello@thedusklabel.com.
Do you ship internationally?
Yes, we ship to most countries worldwide. Import duties and taxes may apply and are the responsibility of the recipient. International rates are calculated at checkout.
Are your products true to size?
Generally yes, but fit can vary by style. We recommend checking the size chart on each product page for specific measurements before ordering.
How do I contact you?
Email us at hello@thedusklabel.com and we'll get back to you within 1-2 business days.